Cookie Policy

What are cookies?

We make use of cookies on this website. A cookie is a small file that is sent along with pages from this website and stored by your browser on the hard disk of your device (computer or mobile device). Thanks to these cookies, you do not have to enter the same information each time you return to our site. In addition, cookies help us understand how you use our site and how we can make it easier and more customer-friendly for you. And we also use cookies to show you relevant ads after your visit.

We use three types of cookies:
- Functional cookies: these are necessary for (parts of) the website to function or to fulfill our (legal) obligations.
- Analytical cookies: these are necessary to be able to analyze how our website is used and how we can make it better and more attractive for the visitor.
- Marketing cookies: through these cookies we see which products you find interesting and we can show you targeted ads or make personal offers and send personalized newsletters.

If you want to know exactly what each cookie does, you can continue reading below for a full description.

Accept cookies

If you want to use our site with all functionalities, it is imperative that you accept our cookies. This is very easy: Click on 'Agree' in the cookie message that you see when you visit our site for the first time. If you do nothing and continue on our site, only the functional cookies are loaded.

Disable or delete cookies

Of course you can also choose not to accept our cookies or to disable or remove all cookies (including those of other parties). How you can do that you can read here:

• Chrome
• Firefox
• Internet Explorer
• Edge
• Safari (iOS)
• Safari (macOS)

If you want to know more about what information we may collect from you and how we process and store this information, please also read our Privacy Policy.

Functional cookies and tracking pixels

These cookies are, among other things, necessary for the site to work properly and to enable you to order products. Others are needed so that we can meet our own (payment) obligations.

hollandwatchgroup.com

What does it do?

These cookies ensure that we can recognize you on our webshop, so that we know for example which shopping basket belongs to you. This means that you do not have to re-enter a form when you leave or reload a page, or do not fill in all fields correctly at once.

Active how long?

This cookie comes from hollandwatchgroup.com and are deleted after your session.

Cookie names

More information

We do not share data with third parties.
Read more about the hollandwatchgroup.com privacy policy on this page.

Google Ajax Search API

What does it do?

This cookie enables you to search for products on our site. Without this cookie, the search function does not work.

Active how long?

This cookie comes from hollandwatchgroup.com and are deleted after your session.

Cookie names

More information

We do not share data with third parties.
Read more about the hollandwatchgroup.com privacy policy on this page.

Trusted Shops

What does it do?

Trusted shops offers our customers insurance / guarantee with purchase. We can not do this without this cookie.

Trusted shops also collects customer reviews of our shops on our behalf.

Active how long?

These cookies are deleted after a maximum of 1 year.

Cookie names

ga, gid, optimizelyBuckets, optimizelyEndUserId, optimizelySegments

More information

https://www.trustedshops.nl/

Awin / Zanox

What does it do?

We use this tracking pixel to register sales, for which we have to pay our partner sites (affiliates) commission. Without this cookie we can not fulfill our payment obligation.

Active how long?

This pixel is inactivated after 30 days.

Cookie names

ad.zanox.com., ad.awin.com

More information

https://www.awin.com/nl/juridisch/privacy-policy

Analytical cookies

We are always working to improve our sites and to make it as easy as possible for our customers. We can not do that without information. With these cookies we can see how our website is used and how we can improve it.

Google Analytics

What does it do?

With Google Analytics we measure which pages of our site you visited and how you found us.

Active how long?

These cookies come from Google and are deleted after a maximum of two years.

Cookie names

utma, utmb, utmc, utmv en utmz

More information

Google does not share data with third parties.

Visual Website Optimizer

What does it do?

To map out and analyze the use of our website, we use Visual Website Optimizer (from Wingify). This cookie allows us, among other things, to see how our website is visited and which pages are viewed. The collected information is processed in statistics and is used by us to optimize our website. The collected information is not used by us to identify the visitor as a person.

Active how long?

For the duration of the survey.

Cookie names

_vwo_app_version_3_159149

More information

https://vwo.com/privacy-policy/.

Hotjar

What does it do?

This cookie allows us, among other things, to see how our website is visited and which pages are viewed. The collected information is processed in statistics and is used by us to optimize our website. The collected information is not used by us to identify the visitor as a person.

Active how long?

For the duration of the survey.

Cookie names

_hstc, _ga, hubspotutk, mp_6d7c50ad560e01715a871a117a2fbd90 _mixpanel

More information

https://www.hotjar.com
/privacy.

Formisimo

What does it do?

With this cookie we can invite you to participate in a poll or survey and to register and analyze the answers.

Active how long?

For the duration of the survey.

Cookie names

More information

https://www.formisimo.com/privacy-policy

Google Tag Manager

What does it do?

We use Google Tag Manager, among other things, to test different variants of our site and to measure the results. Without this cookie, we can not measure test results, and without those we can not make improvements to our site.

Active how long?

Depending on duration of the test.

Cookie names

More information

Google does not share data with third parties.

Google Optimize

What does it do?

Google Optimize is being used for A/B testing on our website so that we can improve the experience for our users.

How long active?

For the the duration of the test or 90 days.

Cookie names

_gaexp

More information

Link naar Google Optimize

Marketing Cookies

Using these cookies, we can measure whether our advertising campaigns are effective and optimize these campaigns so that you see ads from us and offers that are tailored to your preferences.

Google Adwords

What does it do?

Through Adwords we advertise in Google. When you click on one of our ads in Google's search results, we can see if this click led to a purchase.
We can not see in Adwords who clicked on our ad.

This cookie comes from Google and is usually deleted after 90 days.

Cookie names

More information

https://policies.google.com/
privacy

DoubleClick

What does it do?

With this cookie we see which pages of our site you are viewing. This allows us to show you relevant advertisements on our partner sites. We can track how many times you've seen an ad, click on ads, or place orders after you've seen or clicked on an ad. Without this cookie, you will also receive advertisements from us, but they are not tailored to your interests.

Active how long?

This cookie is from Google and will be deleted after a maximum of 90 days.

Cookie names

id, _drt_, __gads, dsid

More information

https://policies.google.com/
privacy

Criteo

What does it do?

With this cookie Criteo sees which pages of our site you are viewing. This allows us to show you relevant advertisements on our partner sites. Without this cookie, you will also receive advertisements from us, but they are not tailored to your interests.

Active how long?

These cookies come from Criteo and are usually deleted after 2 months and a maximum of 2 years.

Cookie names

_ceg.s, _ceg.u, _ceir, _ga, _gid, contently_insights_user, cto_lwid, eid, uid, zdi

More information

https://www.criteo.com/
privacy/

Facebook

What does it do?

This cookie measures which products you view on our site. You can also like and share our facebookpage via our site because of this cookie.

Without this cookie you will also see ads from us on facebook, but they are not tailored to your interests.

Active how long?

These cookies come from Facebook and are usually deleted at the end of the session and at most after 2 years.

Cookie names

cdv, s, xp, act, c_user, datr, dpr, fr, presence

More information

https://www.facebook.com/policy.php

GA Audiences

What does it do?

With GA Audiences we measure how you use our webshop. We use this knowledge to show you advertisements in the Google search results and on sites of Google partners of products that you may be interested in.

Active how long?

This cookie comes from Google and will be deleted after a maximum of two years.

Cookie names

utma, utmb, utmc, utmv & utmz

More information

https://policies.google.com/privacy

Quantcast / Quantcount / Quantserve

What does it do?

Quantcast provides real-time, detailed audience profiles for advertisers to learn about what customers do online.

Active how long?

These cookies come from Quantcast and are removed after a maximum of 3 months.

Cookie names

d, mc

More information

https://www.quantcast.com/privacy/.
If you want to block Quantcast in the future, you will find the so-called Opt-Out under the following link: https: //www.quantcast.com/opt-out/.

Scarabresearch (Emarsys)

What does it do?

We use Emarsys to send our newsletters and other personalized mailings.

Active how long?

This cookie is usually deleted at the end of your session, but no more than 1 year.

Cookienamen

_lc.vv.group241, _livechat, _livechat_lastvisit, _*_group241
* Cookies eindigend op group 241

More information

https://www.emarsys.com/en/privacy-policy/

Snapchat

What does it do?

We use these cookies to deliver advertisements, to make them more relevant and meaningful to consumers, and to track the efficiency of our advertising campaigns, both on our services and on other sites or mobile apps.

Active how long?
These cookies will be deleted after 8 months.

Cookie names
zlcmid, _ga, _gid, _scu< sc-a-nonce, s_at

More information
https://www.snap.com/cookie-policy#settings-links

Livechat

Wat doet het?

Livechat ondersteunt klanten op onze website met het vinden van haar juiste producten, antwoorden op haar vragen en/of hulp bij het bestelproces. Dit gebeurt middels een beschikbaar chatvenster onderin de pagina.

Hoe lang actief?

De cookies worden na maximaal 1 maand verwijderd.

Cookienamen

_lc.vv.group241, _livechat, _livechat_lastvisit, _*_group241
* Cookies eindigend op group 241

Meer informatie

https://www.livechatinc.com/